CQuest Solutions

Centralized Billing Services

CQuest began providing centralized billing services in 1999, partnering with state agencies to offset administrative responsibilities associated with claim adjudication and processing of both paper and electronic claims.  Serving as a third party administrator, CQuest’s CBS team manages all aspects of the claiming process – from verifying that service pre-authorizations are in place, to authorizing payment, to coordinating reimbursement with insurance providers and providing billing services to other third party payers.

CQuest’s centralized billing system prints and distributes Explanation of Benefits for providers and participating families, as well as administers accounts receivables services, generating invoices, statements and delinquency notices for programs which utilize fees and co-payments.  CQuest maintains interfaces with multiple other systems and entities for the exchange of data necessary to efficiently administer customers’ programs.

CQuest also provides help desk service to support providers, participants, and local agency staff, as well as works with customers to identify, develop, and provide training.  Finally, CQuest works with customers to determine ways to streamline operations and achieve efficiencies, thereby making more funds available to serve additional participants.



Serving as a third party administrator, the CBS team manages
all aspects
of the claiming process.


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